AIGA Managing Change and Resolving Conflict Certificate

AIGA progressional development

Certificate Description

Leaders and managers are often called upon to deal with the challenging impacts of change, to work through disputes with partners and clients, and to resolve conflict within the organization. This Certificate in Managing Change and Resolving Conflict covers the key issues and best practices for managers dealing with contentious situations in the workplace. Each of the eight courses in this suite offer examples, videos from practitioners and experts, interactive games, and review questions to ensure mastery of the material. The courses present strategies that managers can use to help deal with conflict, with case studies and scenarios that highlight key issues. 
 
Courses included in this certificate program are listed below. This certificate can help current and future design managers and leaders obtain the knowledge and skills to be more effective at managing change. It is recommended that learners begin with Introduction to Managing Change and Resolving Conflict course first, and then other courses can be taken in any order. 

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Price

Non member: $829
AIGA member: $679
Chapter leader: $619    
First 20 members: $649        

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Managing Change

Courses Included in this Certificate

  • Introduction to Managing Change and Resolving Conflict
  • Leading and Managing Change
  • Handling difficult employee behavior
  • Handling Difficult Conversations in the Workplace
  • Communicating Collaboratively
  • Handling Workplace Conflict
  • Emotional Intelligence for Managers
  • Resolving Disputes

Key Features

Testimonials:
"With change being the only constant in the evolution of organizations, this course offers great lessons in identifying the need for change, the steps required to implement that change, the models one can choose and how to sustain and measure the success or otherwise of the change implemented."—Rachael K.

"This course was a terrific overview on change management as I prepare for ProSci certification. I appreciate the diversity of exercises and the clarity, knowledge and directness of the speakers in the short videos. Thank you!"—Anya M

"Excellent course structuring, since it leads to learning in a solid and effective way. It also allows us to recognize the benefits described through the examples."—Pablo Antonio H.

"This course is very impressive and comprehensive lesson for the learner. The content is really up to date and practical."—Anna C.
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    Non member: $829
    AIGA member: $679
    Chapter leader: $619    
    First 20 members: $649 

    You may request a refund up to five (5) days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

    PMI PDUs: 28
    Leadership PDUs: 18.75
    Strategic & Business Management PDUs: 2
    Technical PM PDUs: 7.25
    IACET CEUs: 3.4 (Contact Hours: 34 hours)
    HRCI Credits: 35 (Type: Specified - Strategic Business: 4, General: 31)
    SHRM PDCs: 34

     

    Courses are offered in collaboration/partnership with MindEdge, a leading online learning platform that has served over 3 million learners.

    Access Time: 365 days

    Estimated time to complete the course: 34 hours
     

    Frequently Asked Questions

      Lifelong learning is critical for designers, and as design association, AIGA wants to help both design professionals and the profession. We heard from our community that professional development is valued more than anything else. We also learned from our research efforts that there are some non-design specific competency gaps that designers would need to close to best position themselves to advance their careers and the overall profession. AIGA is here to help with the launch of a new pilot program that offers courses for the creative professional. We will continue to improve and build on this initiative with a lean approach, along with your support and collaboration. We encourage you to join the pilot program and please share your insights as we aim to continue listening, learning, and improving this new membership benefit.

      In partnership with the leading online learning platform, MindEdge, AIGA is offering courses that will help creative professionals identify business needs and grow future goals. MindEdge has a comprehensive catalog of professional development courses and certificates for busy professionals. Through this partnership, AIGA is able to offer this benefit to members.  

       

        During the pilot rollout, all learning will be asynchronous. Once you enroll in the course, you will also have exclusive access to the AIGA course community to network, connect, and learn with your peers. Our goal is to share additional resources and offer optional activities to help customize the learning experience to your specific situation. As part of the pilot program, we will offer a few optional live sessions to meet/greet other learners and learn in action through conversations with your design peers.

          Registration is simple, just follow the steps below:

          1. Select your course, pay, and you'll receive an automatic confirmation/receipt with instructions on how to start learning.

          2. You will also receive an email from AIGA's concierge learning services with onboarding information and instructions, including your login and password for access to the learning community. 

          • The community component is hosted by AIGA + Next Thought.
          • On-demand learning will occur within the AIGA + MindEdge Learning Management System.

          3. Start learning!

          • Take your on-demand course when it works best for your schedule.
          • Join the exclusive course community to network with peers.
          • Watch for more professional development opportunities from AIGA.

            Additional courses will be coming in the next weeks and months. Please send a note to learn@aiga.org with questions about the courses and we will help you find what you need. 

              The easiest way to give back to the AIGA community is to gift a course to a fellow AIGA member. It is easy! Simply add the name and contact information for the person you wish to give the course to within the application and we will send them the information to join.

                Please reach out to learn@aiga.org and we can share information on in-company solutions. 

                  Please reach out to learn@aiga.org and we will be happy to share information on potential solutions and pricing. 

                    Please reach out to learn@aiga.org. If you are an educator provider, education institution, or training center looking to promote your courses, increase credibility of your offers, and set standards for the profession, AIGA maybe able to help offer a solution. 

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                    AIGA Managing Change and Resolving Conflict