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Advertising is everywhere we look. It’s
spreading faster and faster to every corner of every street. Public
spaces, and the public in general, are helpless victims in this
aggressive invasion. There is an inherent sense of powerlessness when
faced with advertising messages, because we, as consumers, are treated
as passive recipients. Advertising doesn’t ask for our opinion. It
doesn’t engage us in an exchange. It only screams at us—whether we like
it or not. The corporations behind these ads simply aren’t interested in
listening to what we have to say because listening requires giving up
control and being open for negative feedback. So how can we, the public
have our voice heard? My own frustrations in confronting these issues
gave birth to a device that cracks the system.
Four years ago, I was working as an art director at a global advertising
agency in New York. The agency offered a good salary, friendly
colleagues, easy hours, great benefits and a glamorous business card. I
even had my own window office with a view, yet I was deeply frustrated.
Even though I came up with innovative advertising ideas, which the
client and agency both felt would engage consumers, the ideas always
ended up being killed because of the conservative mentality that
pervaded the corporate culture.
Clients and agencies tend to shy away from trying new approaches. New
means risk. The initial excitement clients had over my ideas quickly
gave way to fear of the new. Even if a good idea managed to escape the
agency walls, it would likely go through a barrage of testing to make
sure the ad didn’t offend anyone. The irony is, work coming out of this
process usually isn’t liked by anyone.
After four years of trying to make good ideas see the light of the day, I
realized I shouldn’t depend on others to make a great idea happen. The
only way was to do everything on my own: creation, funding, production
and distribution. I wanted to create a simple device that would
instantly transform the way people see ads, giving them the power to
respond. The speech-bubble sticker was the solution.
I financed the printing 20,000 bubble stickers and started carrying them
with me all the time. Whenever I saw a street ad with a face—BANG!— I
placed a blank bubble sticker next to it waiting to be filled by any
anonymous passersby. I placed empty bubble stickers on ads everywhere:
bus stops, telephone booths, subways, construction sites and building
walls. Surprisingly, bubbles were filled in very quickly. To my delight,
a lot of responses were smart and hilarious, so I started taking
pictures of the results. Soon, I had thousands of filled-in-bubble
In 2005, the Bubble Project
was launched. Here, people can find the collected bubbles organized by
themes: social commentary, sex and drugs, politics and religion, media
and fashion, art and philosophy, humor, and personal messages. There are
also downloadable bubble templates so people can make their own
bubbles, for free. The site was featured on Boing Boing
(the world’s biggest blog). In that one day, the Bubble site received
over 50,000 visitors. This crashed my server, but opened a whole new
world of possibilities. Other bloggers started to write about the
project. Magazines, newspapers and several TV programs started to
feature the Bubble story. Recently, Newsweek and ABC World News
both featured stories on the Bubbles. People around the world are
connecting with this project and are setting up their own Bubble sites:
Italy (progettobolla.com), Argentina (proyectoburbuja.com) and Romania (coming soon), are some of the newest ones.
Like money, advertising itself is not good or bad. I do believe though
that there are good and bad ways to use its power. I actually enjoy
advertising when it entertains or makes me think. Unfortunately, that’s
not the case with 99.9 percent of the ads I see. I also take issue with
the proliferation of outdoor advertising, encroaching upon our public
spaces. When we watch TV, we enter into an unwritten contract, agreeing
to watch shows for free, in exchange for consuming a corporate message.
Going outside now seems to have the same strings attached. The bubbles
instantly cut this string, transforming million-dollar corporate
monologues into free public dialogues. As my mentor and friend Stefan
Sagmeister pointed out, “everybody wins with the Bubble Project.” The
advertiser benefits because more people to look at their ads when
they’re bubbled, and the public finally gets a chance to talk back and
express themselves. We can all enjoy seeing the transformed ads once
given the human touch of the public’s point of view.
After a chance meeting with Milton Glaser grew into a mentorship that saved her career (and her life), Ann Willoughby of Willoughby Design pays it forward by being an advocate for emerging young designers.
Section: Inspiration -
personal essay, graphic design, job search, mentoring
Design feedback shouldn't be a painful process. In fact, if it's a painful process, I'd say someone's not doing it right. The most successful projects are usually ones with a collaborative workflow between a well-balanced team of designers, developers, project management, and of course — clients! It's essential to have a healthy feedback process, in which the client knows exactly what feedback is most helpful for the next round of revisions, and the designers and developers know how to translate and solve those problems.
I know, I know, both web teams and people who have hired web teams are out there groaning right now (we get it, and this isn't a soapbox). Everyone has had their fair share of difficult projects and poor communication, but it doesn't have to be that way. In efforts to improve the feedback process for web clients and design teams alike, I'm writing this two-part article about How to Give Good Web Design Feedback, and Turning Client Feedback Into Your Best Work.
By now there must be few
people who are unaware of the recent uproar surrounding the University of
California’s rebranding effort. Seldom does
the media take such an active interest in design, so it was disheartening that they got their reporting so very wrong. The outcome
of that misreporting—fueled by an online petition and fanned by our very own
design community—has set back the course of design and cheated the university out of a progressive new identity.
Section: Why Design
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