Smoking Kills and That's the Truth
Article by
Nancy BernardMay 6, 2004.
Becoming your own person—someone who is different than your
parents—is a natural and necessary part of growing up. This can
create problems, especially when parents or their
in-locus-parentis representatives try to give guidance.
Say “don't do this,” and chances are that “this” is exactly what
your teen will do.
Take smoking. Everyone knows that smoking is bad. But when it
comes to the teen years, the natural need to rebel can make kids
either “forget” the facts or embrace the dangers precisely because
adults counsel against them.
In light of this, what are the chances that adult-sponsored
anti-smoking campaigns can succeed? Statistics suggest the chances
are slim to none: though smoking among teenagers has declined since
1997, 20 percent still use tobacco. One in five—that's a lot.
One anti-smoking campaign we've been watching in recent years is
The
Truth.
Designed as a teen-based activist campaign to expose tobacco
industry abuses, the Truth campaign includes print and TV
advertising, a website, and the Truth van's live city-to-city tour.
But does it work?
To test whether or not a communication works, you first have to
ask what it hopes to accomplish. Traditional public health ads aim
to convince kids not to smoke. Truth shares that goal. No surprise.
The surprise comes in the messaging hierarchy, which leads to
critical questions about messaging:
You can send only three messages. What are you going to say?
Which message comes first, which second, and which third?
Traditional campaigns use “It's bad, don't do it,” “healthy is
cool,” and “cigarettes kill” in various combinations. Truth
replaces these with “tobacco companies are bad,” “you can change
the world,” and “being an anti-smoking activist is cool.” It tells
teens to take command of their own destinies and work against bad
adults. That's a message the 13-going-on-30 set should take much
better.
Truth points out how tobacco companies manipulate advertising to
entice young people—very young people—to buy their products. They
expose big tobacco's attempts to manipulate government, withhold
scientific and medical evidence, and mislead the public. When they
talk about individuals who smoke, they talk about how hard it is to
quit, how addictive tobacco is, and what the manufacturers do to
make their products more addictive. It's not the
smoker—potentially, you—who is bad, but the products, promoters,
and purveyors.
Instead of brewing rebellion against the adults who sponsor the
ads, this approach brews rebellion against the kind of large
corporations young people already mistrust.
So far, so good. in fact, so far, so excellent. But I detect a
flaw. In some respects, the campaign lies.
The visual language is grungy and unprofessional, as though the
material was produced by high schoolers using small donations
instead of by professionals using government money. The print ads
use un-retouched, un-styled photography, snapped fast to mimic
surveillance or reportage pictures. The information is laid out to
look like evidence organized by amateur detectives, complete with
pinned-on notes and orange threads that connect the statements in a
logical sequence. Truth's TV ads use hand-held videography of real
people on real streets, being challenged in smart guerrilla theater
actions by volunteer youths in activist dress. But the theater is
written and directed—and volunteers are selected—by adult
supervisors. Adults are clearly in control of this “grass-roots”
effort.
This is a standing problem. How do you use the language of your
target market without coming off as an imposter? Your audience
knows that you are not them. So, though this design language is
very well executed, very hip, and rings true, it could backfire.
Kids know adults may feel, once again, manipulated. On the web
site, for instance, there's a section for letters from readers and
responses from Truth. The letters are real, misspellings and all,
but in the replies adult authority asserts itself-in a kind of
kid-speak some may find offensive:
“QUESTION: Who pays for your commercials and your Truth
campaign, I heard it was the cigarette companies. Is this the
TRUTH????”
“ANSWER: Truth does not answer to any tobacco company.”
Hmmmm. I smell evasion. Let's see how they get out of this.
“Truth is funded by the American Legacy Foundation—an
independent, public health organization created in 1999.”
“Basically, 46 states got together and sued the tobacco
companies to make up for some of the cost of caring for sick
smokers. Instead of going to trial, the tobacco companies settled
out of court to pay the states a certain amount of money, and the
states then funded the American Legacy Foundation with a very small
part of their money...”
A better answer might have been: “Yes. But it wasn't their idea.
The money comes from lawsuits against big tobacco?”
Other responses sound defensive, or even rejecting. One young
lady wrote that she would like to be “apart” of Truth; another
asked if the Truth truck will be coming to her town, so she can
join in the guerrilla theater. Both were told “no,” in such terms
as: “Sometimes we don't know where we're going to be doing things
until just days before. We're kooky that way. Still, who knows?
Maybe one day you'll be enjoying a nice milky milkshake with your
buds down at the galleria food court and we'll be there.”
It's too bad that the language is pandering. Kids will feel
that. Instead of trying to make it seem that Truth's programs are
being produced by activist teens, it might be more effective to
acknowledge that adults are running the show.
Maybe they could present the evidence in a more grown-up way:
take steady-cam footage of the people who do the research as they
present their findings? Use a factual, scientific visual language
in print ads?
Better yet, the organization should encourage these kids to run
their own activist events, and turn the campaign into a real
grass-roots movement. They might use some of the get-involved
material Howard Dean famously put on his website: planning tools
for meet-up parties, house parties, and other events in your own
town, with downloadable rally signs and ordering pages for buttons,
stickers, and other wearable gear. How cool would it be to have
kids all over the country wearing anti-tobacco tee-shirts and caps?
Truth could even sponsor contests for kids to design graphics,
write slogans, and script guerrilla-theater events.
Truth's expose-the-bad-adults strategy is smart as heck. The
fact that they focus on violators rather than victims is eminently
practical-nip it in the bud. Their taking-it-to the streets concept
is brilliant. You just can't help but wish they'd take it all the
way.