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    Membership FAQs

    Joining AIGA
    Upgrading your membership
    Accessing your account
    Group memberships
    Taking advantage of member benefits
    Gift memberships
    Managing your profile
    For international members
    Paying for your membership
     

     

    Joining AIGA


    How do I select the right member level?

    Depending on how many years you’ve been working as a designer and where you are in your career today, our current membership structure has built-in suggestions for which membership level might be the appropriate fit for you. Be sure to compare benefits and opportunities at each membership level to determine which option suits your needs.

    Which chapter do I choose? I thought I was just a member of the national organization.

    AIGA has 26,000+ members belonging to 70 chapters across the country. All members are a part of AIGA, and are also affiliated with a local chapter in their region. The national office plans and organizes the national conferences and professional development opportunities, processes all memberships, amplifies communication and messaging across the organization, and spearheads new initiatives to benefit all members.

    When you become a member and select a chapter, a portion of your dues goes to funding your chapter’s programming and initiatives—local networking events, workshops, Design Weeks, conferences, and more. Becoming involved in your local chapter is critical to getting the most out of your membership with AIGA.

    When creating your profile on my.aiga.org you can select your chapter under My Account > Contact Information. If you need help finding a chapter near you, check out this interactive map. If at any time you relocate and need to update your chapter affiliation, you can also do this within your profile.

    When I join AIGA, how long will it take for me to receive my membership materials?

    Once we have activated your membership, your virtual membership card is available on my.aiga.org the next day. Members at the Supporter, Sustaining, Design Leader, and Trustee levels will receive a welcome packet including a physical membership card within approximately two weeks.

     

    Accessing your account


    I can’t remember my password; how can I reset it and log in again?

    Click here and provide the email address associated with your account to locate your record and request new login credentials. You will receive an email from acctmgr [at] aiga.org with the subject heading: Your AIGA login credentials. Use that information to log in to my.aiga.org, then click My Account to make updates to your profile.

    I've requested a new password but I haven't received the email from acctmgr [at] aiga.org. What should I do?

    First, be sure to check your spam/junk folder for this email. If you still have not received the email, please let us know via password [at] aiga.org.

    I have an existing AIGA account, but the email address listed is old/no longer active. How do I proceed?

    Please send an email to password [at] aiga.org, to have your email address updated. Your new login credentials will be sent to your new email address.

     

    Taking advantage of member benefits


    What member benefits does AIGA offer?

    Membership in AIGA has many benefits—including discounts on services and products, health insurance, exclusive access to new job opportunities, and more! Click here to view the list of benefits AIGA members receive, and compare benefits and opportunities by membership level. AIGA chapters often provide additional member benefits specific to their local region. Inquire with your local chapter for more information.

    I have an AIGA account. Why can’t I get into member pages or Design Jobs?

    There are two types of AIGA accounts: a free one for nonmembers, and a paid account for current members. If you haven’t paid membership dues recently, it probably means you need to join or renew—check your status here.

    How can I post to Design Jobs?

    Posting to Design Jobs is available to members and nonmembers. Current AIGA members at the Sustaining level and above receive a significant discount when posting a job. Not sure if you’re a member? Check your status here.

    Other questions about Design Jobs? Check out the Design Jobs support page.



    Managing your profile


    I recently changed my email address. How do I make sure you have my updated contact information?

    Please send an email to password [at] aiga.org, to have your email address updated. Your new login credentials will be sent to your new email address.

    If I’m a member in one chapter, but relocate, can my membership be transferred to the chapter in the city I move to?

    Yes. You can update your chapter affiliation within your profile on my.aiga.org. Simply select your new chapter under My Account > Contact Information. If you need help finding a chapter near you, check out this interactive map. Also remember to also update your mailing address under My Account > Mailing address so we have your up-to-date information.

    I am a student; how do I make sure to get news and discounts especially for students?

    Your student status is captured as an attribute within your my.aiga.org member profile, so you can join or renew at any membership level. When you select the “student” attribute, we’ll ask you for the name of your school as well as your expected graduation date. Be sure to keep this information up to date, as it is critical for providing you the most relevant news and opportunities.

    I am an educator, how do I make sure to get news and discounts especially for educators?

    Your educator status is captured as an attribute within your my.aiga.org member profile, so you can join or renew at any membership level. When you select the “educator” attribute, we will check to see that you are affiliated with a school. Be sure to keep this information up to date, as it is critical for providing you the most relevant news and opportunities.

    How can I see a list of AIGA members in my community? Are members’ profiles searchable within the online directory?

    AIGA's online Designer Directory allows a search by first name, last name, company, city or state. In addition, you can view members’ portfolios at portfolios.aiga.org.

    Who is listed in the Designer Directory and what info is included? Is listing optional?

    The Designer Directory is a public listing of all active AIGA members. To locate your public profile, click here. The minimum information included in your public profile is your name and email address. However, when you log in to my.aiga.org and click "Public profile" you may fill out the optional fields as extensively as you wish. Keep in mind this information will show up in a directory search. If you would like to opt out from the Designer Directory altogether, please contact our membership department at membership [at] aiga.org and we will make this update to your account.

    How can I be sure to get the latest information on national AIGA events and opportunities, as well as my local chapter news?

    Be sure to update your preferences in your account at my.aiga.org. Log in and go to Email Subscriptions to select options that are of interest to you, including your chapter newsletter, national news, and inspiration from the Eye on Design blog.

     

    Paying for your membership


    Is there an option to pay in monthly installments?

    Memberships can either be paid in full at the time of join or renewal, or, for memberships at the Supporting level and above, there is an option to pay in monthly installments. This option will be available to you as you proceed through checkout.

    Can I set up my membership to auto-renew?

    Yes, at the time of join or renewal this option is available to you as you proceed through checkout.

    I pay my dues monthly; can I cancel my membership?

    The option of monthly payments is designed to make AIGA membership more accessible; when you select to pay your membership dues monthly, you commit to pay a full year of your dues, as stated at aiga.org/join.

    I’m trying to renew my membership, why don’t I see the option to pay in monthly installments?

    The option of monthly payments is designed to make AIGA membership more accessible; it represents a commitment to a full year's membership, i.e., 12 payments over the course of a year. If all payments are not made (e.g., if a credit card expires and is not updated), your membership will be suspended and the option to select monthly payments will no longer be available.

     

    Upgrading your membership


    How can I upgrade my membership level?

    You can upgrade your membership at any time during your annual membership cycle—even the day after joining or renewing! Simply log in to my.aiga.org, go to “My Account,” open the “Renew” tab, and select the “Upgrade my membership” hyperlink. The difference in dues will be prorated based on the amount of time remaining in your membership cycle.

    How can I downgrade my membership level?

    Membership dues are nonrefundable; you will be able to select the category that’s best for you the next time your membership is due.


    Group memberships


    I’m interested in starting a group membership for my design team. What’s my first step?

    For detailed instructions on how to enroll, please visit the group memberships page. You will need to provide the company name, full address, number of members, and the name and email for a group manager. We will create a master account for your group that the designated group manager will be able to log in and manage online.

    What’s the minimum investment for a group membership?

    Group memberships begin at $675 annually. There must be a minimum of three members in a group. This rate includes a $450 base payment plus the initial three members at $75 each. From there, an organization can add members at the discounted rate of $75 each. Each member in the group will receive a Sustaining level membership. (The rate for an individual Sustaining membership is normally $250, so this is where the group membership discount pays off.) For example, for a five-member group, the annual cost would be $825 annually ($450 base payment + 5 members @ $75/each).

    I’ve just hired a new designer, how can I add them to my group?

    Each group must designate a group manager who can either be a member of the group or a nonmember administrator. The group manager can log in to his or her personal account at my.aiga.org and manage the group online. In the Roster Management tab, the group manager can add a new group member to the roster and pay $75 for them to join the group. Please note, this new member will have the same expiration date as the entire group, even if they are added mid-cycle.

    How can I renew or reinstate my group online?

    Each group must designate a group manager who can either be a member of the group or a nonmember administrator. The group manager can log in to his or her personal account and manage the group online using these instructions:

      • Log in at my.aiga.org using your personal login credentials
      • Select My Account, then open the Roster Management tab
      • Begin adding new members as Friends (nonmembers); should you wish to become a group member yourself, you can include yourself on the next page
      • When you are done adding members, click the red link “Pay for them” to activate the group with a credit card and convert everyone to a Sustaining level member


      Gift memberships


      How do I purchase a gift membership?

      A membership with AIGA is a great gift idea for a graduating design student, a hardworking friend or colleague, or anyone transitioning into the design profession. Our members highly value the networking and professional development opportunities provided to them via their membership with AIGA.

      The easiest way to get someone started with a new AIGA membership is online at aiga.org/join. To start the join process, check out the various levels of membership AIGA offers and select the appropriate level for your recipient.

      Please note you will need to create login credentials (username and password) during the join process, and at some point pass this information along to your friend. The new member can update his or her username and password under “My Account” once they log in at my.aiga.org.

       

      For international members


      I would like to join as an international member. Do you have chapters in other countries?

      AIGA has members located around the world, but no international chapters. The reasons are partly practical and partly legal. AIGA is a 501(c)(3) nonprofit organization. Chapters must be individually incorporated as nonprofits, and that's not really possible if they're not located in the United States. AIGA has a model to welcome international affiliates, international interest groups that function similarly to chapters on the ground but have a different legal and financial relationship with AIGA. If you are interested in forming an international affiliate, contact Katie Baker, director of chapter development.

      Even in the United States, it takes a great deal of energy to start and maintain a chapter. At least 20 current AIGA members (at the Sustaining level or higher) are required to start the chapter. The chapter must sign an affiliation agreement and meet performance criteria on an annual basis.

      Can AIGA help me with my visa request to the United States Citizenship and Immigration Services, documenting that graphic design is a “specialty occupation” and needs a bachelor's degree?

      Yes, AIGA can provide a formal letter for Sustaining members. If you aren’t an AIGA member or you need to upgrade your membership, you can do that via my.aiga.org.

       

      Still have questions?

      Contact our membership team at 212 807 1990 or send us an email.

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