INspirational and INformative: An In-house Summer Reading List
Because so many in-house
creatives didn't receive training in school on how to prepare for
working in a corporate environment, they may require additional resources to
help grow and develop their unique skills. If you’re an in-house designer preparing
for a summer trip or planning to devote some time to professional development
in the near future, we’ve prepared a few recommendations for good reads.
The books on
this list cover topics such as communication and analytical and integration
skills—skills that are critical to an in-house designer’s success. They also examine
various business, organizational and cultural paradigms that give creatives a
powerful new context to work within. Despite the fact that these subjects might
seem somewhat dry, all of these books are written in an engaging style. And while
they don’t come with much in the way of eye candy, they’re chock-full of real-world
stories that are especially relevant to in-house designers.
Culturematic by Grant McCracken
Anyone who’s
seen Grant McCracken present at prior AIGA conferences or read his book Chief Culture Officer (2009) knows that
he is a business thought leader and a powerful advocate of design and
designers.
Culturematic continues that advocacy, offering a
double benefit to designers. First, it provides insight into the way that
trends are currently manufactured in our culture, giving anyone working within
an organization the tools to leverage these occurrences in their own company’s
marketing efforts. The book also documents a process for creating trends that
can be replicated by in-house designers.
Connecting Across Differences by Jane Marantz Connor and Dian Killian
The title alone is a dead giveaway about the value this book will
provide to in-house designers, especially those who find themselves working in
left-brain dominated organizations. Jane Marantz Connor and Dian Killian outline an effective style of
communication that helps bridge collaborative gaps—gaps that are a product of
cultural, philosophical and cognitive disconnects. They propose “non-violent
communication” (recently, and more accurately, renamed “collaborative
communication”) as an effective way to building relationships with non-designer
business colleagues.
The book provides exercises, role-plays and activities that give
designers an opportunity to immediately apply new concepts to real-life
experiences.
Succeeding
When You’re Supposed to Fail by Rom Brafman
Although not every in-house creative encounters adversity within his or
her organization, I bet that most do. Inspirational and informative, Rom Brafman’s book
provides real-world examples of individuals who have overcome extremely
difficult circumstances. Succeeding When
You’re Supposed to Fail isn’t just anecdotal; it details the science behind
the phenomena and provides actionable ways for individuals to adopt the
necessary behaviors and mindsets to successfully address difficult challenges.
In particular, Brafman addresses two topics that are crucial for in-house
designers: fundamental business paradigms that must be embraced and internalized
in order to succeed on the job, and, more importantly, how in-house designers
can use this knowledge to bring about change within their own organization.
Switch by Chip Heath and Dan Heath
With this bestseller, Chip and Dan Heath have crafted
an engaging manual on how to successfully effect change. This is a key aptitude
for in-house designers whose teams aren’t necessarily well positioned within
their organizations or properly resourced and structured for success.
Employing powerful stories to illustrate the basic
tenets of successful change initiatives, the Heath brothers consistently focus
on the need to appeal to people’s emotions (“the elephant”), as well as their
intellect and logic (“the rider”). Precisely how to do this is carefully and
methodically covered in Switch. If
you read it, the biggest change will be within yourself.
The Five
Dysfunctions of a Team by Patrick Lencioni
I recommend this book for in-house designers who
must work in groups or deal with corporate politics and turf wars (which is
pretty much everyone).
In The Five
Dysfunctions of a Team, Patrick Lencioni looks at the hurdles we face when working
with our peers in a corporate setting. He then explores how to best address those
challenges by setting up an engaging fictitious scenario. The result is
something that reads more like a novel than a management tome.
Interwoven into the dramatic narrative are definitions of the five
dysfunctions and advice on how to address them. Lencioni’s recommendations
are practical and actionable, so you’ll finish the book with some real-world
tactics for establishing powerful baselines for team dynamics that will set
you, your team, your clients and your company up for success.
About the Author:
Andy Epstein started his career as a freelance designer and illustrator with clients as varied as Bacardi, Canon, Bantam Books and Merck. Jumping into the world of in-house in 1992, Andy created and grew in-house design teams for Commonwealth Toy and Gund.
He later restructured and expanded the hundred-person creative team at Bristol-Myers-Squibb and consulted at Johnson & Johnson. After a three year stint at Designer Greetings leading an in-house design team responsible for the company’s product lines and Point
Of Sales materials, Andy moved back into pharma heading up a 65+ managed services team at Merck.
Andy has written and spoken extensively on in-house issues and published “The Corporate Creative”, a book on in-house design, in partnership with F&W Publications in the spring of 2010. He is a co-founder of InSource, an association dedicated to providing
support to in-house designers and design team managers. Most recently he was head of INitiative, the AIGA program dedicated to in-house outreach and support where he expanded on his efforts to empower in-house teams and raise their stature in the design and
business communities.