From AIGA Insight ~ Topics: advocacy, current affairs, ethics
What is AIGA’s response to the NEA’s call for logos?
Many members of the design community are concerned—and deservedly so—about the National Endowment for the Arts’ request for proposal soliciting designs for an Art Works logo. On behalf of its members, AIGA responded today to the chairman of the NEA, Rocco Landesman, in a letter expressing our concern that the RFP “includes a solicitation of design concepts to be produced on a speculative basis” and outlining AIGA’s position on speculative work. The full content of that letter has been republished here.
AIGA is committed to supporting the interests of professional designers and strives to play an authoritative role in promoting and communicating standards for ethical conduct and professional practice in the design community. As always, your comments and questions are welcome.
Dear Chairman Landesman:
As the largest and oldest professional association representing the communication design profession in the United States, we would like to express our disappointment and deep concern over the RFP for the Art Works logo. We are concerned that your request for proposals includes a solicitation of design concepts to be produced on a speculative basis. We realize that this is a practice in some disciplines.
This type of competition runs against the global professional standards and practices for graphic design and we believe that it is both unfortunate and inappropriate that the NEA would be pursuing this practice.
I would like to explain the issue, since we know that this practice occurs in other disciplines. And there are acceptable ways of engaging a broad range of designers in pursuit of creative graphic solutions. However, we would also appreciate it if the NEA would find a way to capture this issue in its institutional memory, for we raised this issue with the NEA and White House in 1999, after a similar RFP was issued for an identity for a millennial identity, and the competition was rescinded in favor of a more appropriate professional approach.
The communication design profession, numbering 300,000 nationwide, is a critical contributor to U.S. competitiveness in an information society, as well as a force in the visual culture. We consider the NEA an advocate for programs we value just as we advocate for programs the NEA values; we expect respect for the professional standards of the profession, particularly those based on recognizing the value of design.
The approach you are pursuing is one that seriously compromises the quality of work you are entitled to and also violates a tacit ethical standard that has long standing in the communication design professions worldwide.
AIGA, the nation’s largest and oldest professional association for design, strongly discourages the practice of requesting that design work be produced and submitted on a speculative basis in order to be considered for acceptance on a project.
There are several reasons for this position.
First, to assure the client receives the most appropriate and responsive work. Successful design work results from a collaborative process between a client and the designer, developing a clear sense of the clients objectives, competitive situation, and needs. Speculative design competitions or processes result in a superficial assessment of the problem and can only result in a design that is judged on a superficial basis. Design creates value for clients as a result of the approach designers take in addressing the problems or needs of the client and only at the end of that process is a “design” created. Speculative or open competitions for work based on a perfunctory problem statement will not result in the kind of work a client deserves.
Second, capable and professional designers do not work for free. While there will always be some designers who are willing to create designs in response to an open call for work, without any assurance of compensation, the buyer immediately relegates his or her choices among those designers who are least likely to be experienced, knowledgeable designers who are in demand among clients and who work according to the professional standards of the profession. Only too often, it results in a client eventually having to bring a more experienced designer onto a project in order to execute it.
Finally, requesting work for free reflects a lack of understanding and respect for the value of effective design as well as the time of the professionals who are asked to provide it. This approach reflects on your practices and standards.
There are few professions where you ask all possible candidates to do the work first and then you will choose which one to pay. Just consider the response if you were to ask a dozen lawyers to write a brief for you and you would then choose which one to use and which to pay or dentists to work for free until you decide which one you like. We realize that there are some creative professions with a different set of standards, but those are mostly ones like advertising and architecture where the billings are substantial and continuous after you make a selection of a firm and the work presented in the competition is often conceptual, so that you are not receiving the final outcome (the advertising campaign or the building) free up front as you would be in receiving a communication design solution.
It would seem to me that the analogue in theater production would be for producers to invite dress rehearsals of a variety of productions before an investment or commitment was made on any one production.
There is an appropriate way to explore the work of various designers.
A more effective and ethical approach to requesting work is to ask designers to submit examples of their work from previous assignments as well as a statement of how they would approach your project. You can then judge the quality of the designer’s previous work and way of thinking about your concerns. When you select a designer, they can begin to work on your project and design solutions to your needs while under contract to you, without having to work free on speculation up front. An RFQ process, rather than an RFP process, would be appropriate in the case of communication design.
If you would like us to work with you in developing a process that will benefit you most and maintain the professional standards we would expect of the NEA, please do not hesitate to give me a call. There are many local and national designers who can provide you with solutions that will far exceed your expectations with respect for an appropriate budget and schedule.
Sincerely,
Richard Grefé
AIGA executive director
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Thanks, Ric and AIGA, as always, for being on top of this. How about sending a copy to the DC Water and Sewer Authority, too?
http://www.dcwasa.com/news/branding.cfm -
Ric, I applaud the AIGA's position and active support for our industry. I will be interested to see how this issue is resolved at the NEA.
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Hi Ric,
Thank you and the AIGA for taking the lead on this important issue for the design community.
It would be nice to have the subject of spec work and crowdsourcing brought up as a topic or panel discussion at either the GAIN or National Design conference. An AIGA online discussion could be started this Spring about ideas for the type of discussion panel that could mobilize the design and business community to respect the design profession. -
Thanks much for this response, Ric, and for posting it here for us to read.
I'll second the call to somehow address this topic at the upcoming GAIN conference. -
Rick, Thank you for such a fast and well written response to this situation. It is hard to understand how the NEA doesn't see the irony in an RFP for spec submissions under the theme "Art Works".
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Nicely put, Richard. We must work together to improve the public’s perception of the great value of our services. I find it frightening that the NEA doesn’t already consider their organization to be a citizen of such a cause; but, it is nice to see the AIGA leading the charge for equity yet again!
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Excellent letter, Ric. I have expressed similar sentiments over the phone to potential clients and other groups who engage in the same practice. But to have it in writing is a great resource. We will keep in our "ethical supply tool kit" from now on. Many thanks for your continued leadership.
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A compelling reaction, without being reactionary—or whiny. I particularly appreciate the explanation of instances where speculative efforts are, in fact, legitimate (or at least traditional).
Amazing that this has to be brought up to an/the arts organization of this stature. Thank you, Rick, for your clarity and characteristic strength. -
Thanks & props to you Ric - I haven't had the pleasure of mtg you, but v much appreciate your leadership - & that of Debbie as well
Now if we could define a firm stance - clients not to ask this of firms / firms not to accept doing it - or for that matter, to design an effective strategic design partner selection RFP / RFI process to present to clients & particularly, procurement folks...
So much to say about this - will save for another occasion - perhaps a forum at GAIN or something to that effect.
Best to you & all the folks at AIGA - -
Yes, of all the places to overlook consideration of collaboration and the concerns of artists and designers. Bad NEA! Great work AIGA.
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Thanks for this well written letter. I've passed it along to a community of on-profit and other organizations who have been debating this very issue (appropriateness of spec work).
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Well-written, rational and considerate client education—thank you.
I'm looking forward to the NEA's response. -
This is great. Now if we could get this into the newspapers and on TV it would be much greater. Those venues might require a more strident voice that Ric's rational commentary, but if that's what it takes to have the complaint enters the public's mind, it might be worth it.
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Well said. Not only is this letter useful for whom it was written, but it gives a good base of reasoning that can be used in similar situations in the future. Thank you.
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www.no-spec.com
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Amen. Thank you for standing up for us all.
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A very diplomatically worded letter. It lays out the concerns of the AIGA and professional designers and then offers a solution. Well done.
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Now if you could only address the lower case letterspacing on the NEA's website.
Wonderful letter Ric. It ought to be a lecture given to graduating design students. Make that incoming freshman as they'd be the first to enter such a contest.
As a designer who has had a dual career as a painter I'm very disappointed that the NEA would think so little of its brethren on the commercial side of the aisle. Just like art school. Between this call and their unfortunate website it appears as if anyone with a visual bone in their body left the building years ago.
In their slight defense, I doubt they have a dime for anything these days, having been stripped of all power and funding the day the Mapplethorpe show opened here in Philadelphia in 1988. They've been the favorite conservative whipping boy ever since and The Arts with it.
They're a ghost of what they briefly were for The Arts in this country. In a time of war and economic disaster, The Arts are the last topic a politician can afford to raise. Even Arts advocates realize that to beat the arts drum at this moment seems a bit in bad taste.
In the depths of the depression, artists and designers came together to uplift the people and produce a body of brilliant public service messages for which they were paid. The artists for Obama crowd have nothing on these folks:
http://www.postersforthepeople.com/ -
Here, here! Thank you so much for setting them straight and speaking for all of us! Well done.
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Well done Ric. I can (somewhat) understand a lack of public perception of the issues of spec work in our, or any, profession. But in OUR profession from the NEA?
I agree with the call to address the subject at an upcoming AIGA conference but we're preaching to the choir. Will another AIGA conference change perception of our value?
Ric, this is the best opportunity we've ever had to step outside our niche contact with "public perception." NEA is our vehicle. -
Thank you Ric for addressing this head on and eloquently. I've had rising concern about the increased cheapness of logos in particular lately, i.e. the $5 or less logos that are proliferating.
Has there been a response from the NEA? I hope that you will post that if and when it comes.
Many thanks -
Thanks for this Ric.
I'd encourage those reading this who share your (our) sentiments to also comment (respectfully) on the recent NY Times article on this same issue. It will get wider visibility and further the public understanding of our professional standards.
http://artsbeat.blogs.nytimes.com/2010/02/01/wholl-design-the-new-nea-logo-it-could-be-you/ -
This issue has been around for as long as I've been in the business (since 1982). I'm glad Ric wrote the letter, but saddened to see how long this problem has persisted. I think perhaps a broader PR campaign should be considered to get the word spread (press releases, articles, radio interviews, etc.) Not sure AIGA can do this but if so, it would be a great service to the industry.
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I noticed I lost fragments of text after 2nd para. above:
This is an opportunity to step outside of our niche contact with the public and spread an understanding of our profession to a broader community. The NEA mistake is a wake-up call. We have a wealth of talent in our organization, let’s do what we do best: design a clear message promoting our profession, its value and standards. The NEA has a tremendous audience and can be the vehicle that would distribute our message to populations we don’t reach.
The UK has the Design Council, a national strategic body for design.
The US has the NEA. Any ideas? -
Well-written letter Ric and thank you and the AIGA for taking such a position. This is an important time to take stands like this if our industry is going to remain commercially viable.
The NEA has a lot to learn from this as well as a lot of designers that undoubtedly will participate, particularly in these lean times. Just think, if 2500 designers submit, they will each earn $10 a piece that they will then collectively forfeit to the one winner. Sounds a little Ponziish to me. -
The issue of institutional memory is an important one in this case. Back in 2004, I worked on the NEA national initiative called Operation Homecoming. When seeking graphic design work for this national initiative, the NEA embarked upon an RFQ process identical to the one suggested in AIGA's response letter.
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If/when we receive a written response from the NEA, we will certainly share it. In the meantime, the NEA has posted a defense of its RFP here:
http://www.arts.gov/artworks/?p=809 -
We hit a nerve (thanks Ric)
In case you missed this post, check it out
http://www.arts.gov/artworks/?p=809 -
This is an excellent response. But it still does not address the fact that the contract also stipulates that the work is "work for hire", stripping the designer of authorship as well as rights to the logo (of the two called for) that is not chosen.
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The AIGA asks for designs for free:
http://www.aigadc.org/events/2009/12/37202309
That seems like spec work offered by the AIGA. But without the potential $25,000! -
"This type of competition runs against the global professional standards and practices for graphic design..."
What standards are those? -
Well said AIGA
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Mr. Grefe,
I applaud your letter to the NEA.
As a designer of some 30 years experience I am appalled that an organization such as the NEA would employ such a proceess to solicit design work.
You mentioned other professions that employ a competitive format for professional work. Architecture is not one of them. (I worked with Harry Weese Associates for eight years.) Architects participate in competitive RFPs, but in most cases the competing firms are compensated equally for their proposals.
Your analogy about choosing which production to go with after viewing several dress rehearsals perfect.
Design is a collaborative process betwen client and designer. To view it otherwise is to reduce the process and the solution to a commodity. The point of design is to enhance and enrich the level of visual and verbal communication.
To give some prefunctory information and expect designers to come up with apporpriate solutions is ridiculous. "I want a blue logo, with the letters XYZ, set in the middle of a green circle." That is the opposite of design and will only lead to a half baked solution.
Far more ominous than the NEA situation are companies that solicit design ideas on the Internet on a totally speculative basis. A winner is chosen and then paid for the work, usually at a greatly reduced compensation level. Any designer who participates in a process such as that is only denegrating the profession. (I doubt if Saul Bass, or John Massey, or Milton Glaser or Ivan Chermyoff would have anything to do with something like that.)
Design is part of the marketing process. "Differentiate or die" has been a marketing credo for the last twenty years. Participation in speculative, (non-paying until chosen) design competitions does exactly the opposite, it relegates design,and designers to a commodity.
The digital revolution has changed a lot of things, but it shouldn't change the intelectual and ethical component of the design process. Design production is easier that it used to be but at what cost? Anybody with a Mac is a designer, but is anyone with a scalpel a surgeon?
Marshall Macluhan (sp?) said the medium was the message. The danger is that becuase of economics and expediency, quality and professionalism are tossed to the wayside. Digital, quick solutions that have nothing to do with problem solving have become the message.
Something needs to be done, otherwise graphic design will become a great profession that was. -
Mr. Grefé,
Thank you for your response on behalf of the membership and all professional designers. The irony that this particular organization is asking for work without pay certainly isn't lost. -
Thank you and AIGA for taking, and maintaining this stand on spec work. I wish other professional and educational organizations would stand up and support this position publicly and to their members as AIGA does. There is always power in numbers and with more support for the professional designer, respect for communication design within the community of other design professions might rise.
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To answer the question by A.S., about what we mean by “global professional standards”: AIGA’s position on spec work (http://www.aiga.org/content.cfm/position-spec-work) and standards of professional practice (http://www.aiga.org/content.cfm/standards-professional-practice) are well documented and widely regarded. AIGA’s most recent version of its standards were developed in the 1990s based on the implicit and explicit ethical practices understood by the design profession in other countries (largely in Europe).
Icograda also documented these practices and we have worked together to develop standards that capture the best of both U.S. and global expectations. Icograda’s standards for professionals are documented in its code of conduct and white paper on best practices for soliciting work (both available here http://www.icograda.org/resources/library.htm), endorsed by associations around the world. -
Monkey asks if AIGA is encouraging spec work by supporting a community project, the Urban Forest Project in Washington, DC, in which designers and students are invited to design a banner to make a powerful visual statement about the environment. http://www.aiga.org/content.cfm/event-detail?eid=37202309
A great observation, because it allows us to explain the difference between spec work and the opportunity for designers to use their talents to advance ideas that are important to them and society. Spec work relates to work that is being done for commercial purpose (whether for profit or for non-profit commerce), in which the request for free work, on a speculative basis, results in disrespect to the designer, the value of design and the possibility of a properly designed outcome (depreciation of the designing process). In a spec work situation, the designer is asked to provide the answer, free, without the opportunity to undertake the research needed for an appropriate answer, and often turning over ownership rights as well.
Not all unpaid work is spec work.
AIGA refined its explanation of spec work last year (http://www.aiga.org/content.cfm/news-090527) in order to clarify the differences and, in fact, AIGA strongly encourages designers to get involved in projects that can contribute to their communities. By demonstrating the value of design by doing valuable things, designers may be recognized by the mainstream of society, rather than relegated to the creative fringe. Offering to create your own expression of an idea about the environment in order to educate the public is not spec work—no single organization is taking advantage of you for its own gain. -
Ric, thank you for this thoughtful letter.
It's disheartening to see more and more requests for this type of work, which as you so eloquently stated undermines the value of brand design as well designers themselves. Seeing this from the NEA is doubly disappointing.
Your clear articulation of the problem with this approach is excellent. I especially that you offered an alternative approach, one which will undoubtedly result in a vastly improved end product. -
Mr. Grefé, thank you for becoming involved in this issue. A client forwarded a link to the NEA RFP this morning, and my jaw dropped when I realized they were asking for spec work. Very ironic, that a supporter of the arts would approach a project this way!
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Thank you AIGA for standing up to this practice publicly. Ric, this was a well thought out and written letter. Please keep fighting the fight. So many large commercial companies seem to think this practice is acceptable also.
To everyone reading this, I would also like to raise the issue of accreditation here as I believe we are doing ourselves a fundamental disservice to upcoming young designers not to have some sort of certification for trained professionals.
Thanks AIGA -
Thank you Ric and AIGA for responding to the NEA's RFP in such a timely and professional manner. This is a big part of why I am a member; AIGA gives individual designers a voice that might otherwise not be heard.
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Mr. Grefé
In reference to "developing a process that will benefit you most and maintain the professional standards" which of the usual suspects did you have in mind to float their way? -
According to the linked press release,
"'art works' is a reminder that arts workers are real workers with real jobs who are part of this country's real economy."
But how are arts workers supposed to participate in the economy when we are expected to work for free? -
ironic.
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Given the nature of the NEA, it's especially remarkable that they would so little understand or value what design really is, and what it can do. Here in Ann Arbor, we were presented recently with a similar situation when the local Chamber of Commerce announced a "competition" for a new logo with no compensation other than "recognition." Ironically, the current Chamber logo contains the tagline, "together we profit." Obviously, they intend on amending that to exclude designers.
"Crowdsourcing" is now one of the hot buzzwords in the area where design and commerce intersect, and the approach is already being used by various offices and schools within the University of Michigan to obtain cheap design labor. Those who extoll the virtues of crowdsourcing are simply using the cool, hip gloss of its internet-dependent existence to mask the practice's very ancient roots: the desire of getting something for (almost) nothing. Crowdsourcing would not exist if the fees paid were not radically smaller than what would be paid in a normal client-designer relationship. More importantly, crowdsourcing, and a good portion of what is called more traditionally "spec" work, would not exist if there wasn't a huge imbalance in the amount of paying work and the number of "designers" here in the U.S. and worldwide. This imbalance, along with easily available, powerful design application software and digital communications is inexorably driving the price of design downwards in the U.S. It will exert this price pressure primarily on lower-end design projects for unsophisticated clients, but the fact that the NEA apparently feels comfortable in taking advantage of this fact indicates that the view of design as simply another commodity that can be purchased without regard to process is quite widespread.
Having said this, I have the feeling that there are many, many photographers and illustrators who will look at what is starting to happen to graphic designers and say, "Welcome to our world. Get used to it." -
It was one of those 'Too good to be true' situations...
It was clear that the committee was wildly out of touch. Not only did they want work for free, but the insanity of the 23pg ultra-complicated RFP, online apps, government disclosures, etc etc.
As a freelance designer I felt like I needed to hire a lawyer just to wade through the application paperwork!
I just sent a PDF with my idea and didn't even fully complete that cryptic application. Ugh, I remember it being a real creativity killer... -
I applaud the AIGA's position, thank you

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