From Voice ~ Topics: international, signage
Signage and Carnage in the Year of the Dog
Visual pollution— so called—obviously has, like smog and litter, ramifications beyond the aesthetic. “Wayfinding,” aimed at the diminution of chaos through clarity, is one of graphic design’s noblest promises. Highways could be made navigable, cities understandable, streets safe, and even malls pleasant through the introduction of good signage. If design can’t transform society, it can at least clean up the campsites.
But some urban predicaments are beyond the reach of even the most thoughtful graphics. A friend returning from Beijing reports that in this Year of the Pig, the city is a mess. The sky is permanently discolored, the air unbreathable, the population almost unbearably dense, the traffic snarled and snarling. In the creation of unlivable cities, as in trade, China is playing catch up with the West.
Trade with China is a dominant concern in America today, but not a new one. The “treaty ports” established in the 19th century were Chinese cities that had been opened to foreign trade, which meant foreign influence. One such port was Tientsin (now Tianjan), a large industrial city only 80 miles or so from Beijing (then Peking). Tientsin at one time or another played host to nine treaty powers, including Great Britain and the United States.
In 1946 World War II was over and my Marine Corps unit was dispatched to Tientsin to disarm the Japanese, who had not yet formally laid their weapons down, since there was no one available in Northern China to pick them up. This happy accident made me an eyewitness to the Big Road Switch in the Year of the Dog.
Under years of heavy British influence, driving in Tientsin was done on the left side of the road. One day we were summoned to a briefing by a major in the Military Police who held up a placard with nothing printed on it but a date. “On that day,” he said ominously, “things are going to be different around here. As of that date, vehicular traffic, which now flows on the left side of the road, as it does in England, will flow on the right, as it does in the States.”
Actually, traffic did not exactly flow on the left, or anywhere else either. There was no traffic, as we remembered traffic from civilian life. Very few Chinese had cars, and the few who did had no access to gasoline. Fueled vehicular movement consisted almost entirely of military vehicles. Some interpreted the switch as the arrogant imposition of American motoring habits on the natives. I think it was dictated more by the difficulty Americans had, trying to drive on what we had grown up believing was the wrong side of the road, as we sat at the wheels of jeeps and trucks with the driver’s seat on the left.
“This will be a complex operation,” the major said grimly. “A sustained period of confusion and error is anticipated. Driving will be hazardous and, for that matter, so will walking. Accidents are certain to occur. There is no way this can be a smooth transition. We don’t want these people to kill each other, but mainly we don’t want them to kill us. The most effective course of action you can take is to keep the hell out of the way. All personnel not otherwise assigned are therefore ordered to stay off the streets and advised to remain in their quarters for the entire day.”
On “D-Day,” ignoring the major’s orders, we lined the sidewalk in front of our temporary barracks—the old American Legion headquarters—to watch the fun. As far as I can remember, there was not much resistance from the Chinese. Perhaps, with the Communists poised to drive the Nationalists out of the country, any change from left to right was a welcome symbol.
Chaos was immediate, in the form of fender benders, scrapes, crashes, and shrieks. The chief inheritors of disorder were not the powered vehicles, but the bicycles and rickshaws that had to dodge them and each other. When a rickshaw and its puller were knocked over by an out-of-control Army truck the puller lay sprawled out in the street, moaning. Several Marines rushed out of the truck to help him, but before they reached him, a voice commanded in heavily accented English: “Don’t touch that man! Don’t go near him. Get back in the truck right now.”
The kibitzer, standing near us on the sidewalk, was a civilian in western dress. He turned out to be a Viennese doctor who had fled the Nazis. “Under Chinese law,” he claimed, “if you help him you are responsible for all his medical expenses for life.”
Talk about a national health care plan! The men got back in the truck, and soon the victim got to his feet, examined the shattered rickshaw, and was last seen negotiating with the driver over reparations. He seemed not to have been seriously hurt. His concern was the rickshaw that was his sole means of support and which he probably rented.
Well, everyone had been given advance notice. For weeks there had been banners at major intersections and posters attached to every vertical surface in sight. The Chinese lettering looked exquisite, but was ineffective as damage prevention. The pileups continued all day. What Auden said about poetry could be said as well about signage: it makes nothing happen. Today they drive on the right in Tientsin, but they do it for the same reason New Jersey drivers do: because everyone else does and they’d be toast if they didn’t. Carnage trumps signage every time.
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That's an excellent story. Living in Shanghai fifty years on, I can attest that things are no much better, but at least Mao outlawed the rickshaws.
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I think signage could be effective, perhaps not more effective than carnage, agreed, but still effective. It sounds as if there were too many signs posted that blended in with the rest of the everyday communications, directional material etc. Also, the notation about "the Chinese lettering looked exquisite" seems to imply that the signs did not adequately portray the reality of what could happen on the day the new driving requirements were implemented, i.e., major collisions and injuries. It is also important to consider the broad audience this message needed to reach and the possiblity that other media should have be used in conjunction with the signage. A repeated campaign seen in a variety of medium tends to be more memorable than a few signs alone.
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When necessity presents itself, then too does the message finally present itself. The rural farmer would have seen the message well before the city dweller who has grown accustomed to messages being thrown at him or her on a constant basis ad nauseum, rendering a more mundane existence in consciousness which creates impotence of the messenger -- except when placed in areas where the messenger has impact.
The messenger is limited if the messenger chooses to limit itself. -
Or, we can all keep marketing like Comcast, placing and running ads only on cable television channels whose viewers must be subscribed to cable television in order to view those channels.
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I think this is a good lesson in the practicality and usability of signage. Regardless of the beauty and aesthetics of signage, if it isn’t clear and well received it is useless. Judging by the constant pileups and accidents, it was neither clear nor well received. I wonder why it was ineffective? Because signage cannot accomplish anything or because it was poorly designed from a clarity standpoint? I agree with an above poster that signage can be effective when done properly. Just like today, overly designed signage creates confusion and accomplishes the opposite of its intended goal. There is so much visual pollution that everything has begun to blend together, whether if it is of importance or not. Some are even unable to distinguish between wayfinding maps and advertising clutter. And since the solution has been to fight clutter with clutter, it is unfortuante that wayfinding and signage systems may get lost all together. The hard part is, and will be, to figure out how to combat the visual overload and effectively express one’s message due to the necessity of effective signage in our society.
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China is booming w/ developments but somehow it has also affected its small neighboring countries like here in The Philippines. Some companies close their operations here in favor of transferring to China.

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