Results within topic “user research/usability”

Answering the Call to Service Design: An Interview with Phi-Hong Ha

What is service design? Heller asks interaction designer Phi-Hong D. Ha to describe the skills needed and challenges posed by this emerging field.

experience design  user research/usability  design thinking  interviews  web design 

An ethnography primer

definitions  user research/usability 

The Empathetic Fallacy

Since when is empathy a bad thing? Caplan defends the quality in designers and why it’s good to relate personally to your work.

experience design  user research/usability  design thinking 

Research Lite: Design Research Made Easy (If Not Accurate)

When research duty calls, do you head to the library or your “trusty” friend Google? Designer and educator Beckett puts even her own methods into question.

user research/usability  criticism  ethics 

If It’s Beautiful But I Can’t Read It, Is It Still Good Design?

Why is book design unaffected by the usability standards that govern Web design?

user research/usability  typography  interviews 

Mobile Computing in High-End Retail

This case study focuses on the increasing popularity of mobile computing in the fashion retail industry, the challenges emerging pertaining to usability, system tailoring, and enhancing the manager-client user experience.

experience design  user research/usability  consumerism  lifestyle 

The Moment of Zen: The Daily Show and Product Development

What does The Daily Show have to do with a product development process? You'd be surprised. Danzico airs how a show for cable and product development have certain traits in common.

user research/usability  strategy 

Designing for everyware: An interview with Adam Greenfield

With computing now part of everything from phones to pets, how will it change our approach to design? Greenfield talks about designing for invisible systems and the importance of nuance.

user research/usability  interviews 

The Birth of the User

Why are readers on the Web less patient than readers of print? Lupton examines how new media has influenced and changed our typographic habits.

user research/usability  typography