Government service design

As federal agencies and departments look for ways to make government more accessible, transparent and efficient, AIGA Design for Democracy can help them achieve their goals.

Nonprofit and nonpartisan, Design for Democracy assists government agencies in the development of better communications and services—by making information, instructions, forms, websites and service centers easy to find, understand and use.

The people who make up the Design for Democracy team are specialists in information, interaction, environmental and graphic design, as well as experts in usability and branding. Their expertise can help citizen-facing agencies with:

• developing a citizen-centered communications policy
• producing low-cost pilot projects to test communications and service solutions
• conducting broad projects to improve citizen experience across citizen-agency touchpoints
• executing deep projects to improve citizen experience and underlying business processes
• accessing the best communications and service-design advisors in the private sector

Get Design for Democracy’s help

Contact Design for Democracy by email or call 212 807 1990 to learn more about how we can help your government agency, department or office.