From Voice ~ Topics: information design, metrics of effectiveness
Fighting Words
The U.S. Army’s 4th Psychological Operations Group, or PSYOP, based in Fort Bragg, North Carolina, has this very task. The only active-duty psychological operations unit in the U. S. armed forces, the 4th PSYOPs’ job is to influence the enemy to surrender by demoralizing its soldiers and/or populace by using radio or television broadcasts, loudspeaker announcements and, often, standardized printed leaflets dropped in huge bundles from planes.
This November in San Francisco, Intersection for the Arts, a non-profit art gallery, exhibited a 50-year retrospective of PSYOP materials. Entitled Paper Bullets, the show demonstrated the widespread employment but limited content of such propaganda. Using words to dishearten the enemy is nearly as old as war itself: in the 13th Century, kites with messages were flown into a Chinese prison to incite a riot, and British soldiers at the Battle of Bunker Hill were given fliers offering them land and freedom if they surrendered. What linked this show—besides their gnarled translations and generally wretched design—was the leaflets’ broad range of appeals to the most basic instincts of their intended targets.
One example, a blood-red flyer dropped on North Korean civilians in 1953, showed a fleet of bombers emptying their payloads. “WARNING!” it read, detailing on its verso what would happen to those who stayed in its path. Another, made by the North Vietnamese and targeted for African-American soldiers, argued: “Black men should not fight for racist USA.” A German leaflet from WWII caricatured Roosevelt using the slogan “Rich man’s war—poor man’s fight,” while Japanese flyers from the same era suggested American G.I.’s look to their unfaithful wives. More recently, an American leaflet dropped on Baghdad read: “We wish only to liberate the people of Iraq of Saddam’s tyranny.”
The point of all PSYOP, of course, is to convince the wavering (enemy) soldier or fearful civilian that the leaflets’ creator has the upper hand and that things will be better if he surrenders or just goes home—unless, of course, his ‘home’ is being targeted for bombing. According to the U.S. Army’s 1979 Psychological Operations Field Manual No. 33-1, leaflets may be persuasive, factual, or directive; they are typically standardized for rapid dissemination and consistency; and their recommended layout is on six-by-three-inch, 16- or 20-pound paper.
The Army prescribes their design precisely. Typography should be “large enough to be perfectly legible and familiar...8 points or larger...Roman”; color must “sharply contrast with the predominant color of the terrain” and must be “appropriate to the culture of the audience so as to signify the idea the propagandist wishes to convey.” Photographs, cartoons, and drawings are “valuable assets,” and “headlines, subheadings, and text should be arranged so as to present an attractive and symmetrical appearance”— army lingua franca for “make it look good.”
The trouble is, they don’t. As design documents, PSYOPs range from amateurish to just plain awful—somewhere between a Chick religious tract and a ball-point drawing made on the back of a Pee-Chee folder. They are riddled with mistranslations: during Desert Storm, Iraqis printed leaflets picturing the Statue of Liberty with tears running down her cheeks and the words “LIBERTY STADIUM IS CRYING.” PSYOPs rely on the cheapest materials and the quickest, most base appeal to war-weary citizens or soldiers, tapping their desires for food, safety, cigarettes, sex, money, or seeing their families again; as well as fears of infidelity, injury, or dying. American PSYOPs are no better: recent Iraqi War leaflets featured clumsy cut-and-paste graphics and pitiable caricatures of Saddam Hussein.
Why are these documents so brutally ugly? Partly, it’s due to the fact that they’re hastily assembled in strategically-threatened mobile print shops erected at the front lines—and sometimes behind them. PSYOP experts are trained in espionage and disguise, gathering knowledge of customs within a culture in order to exploit it later with propaganda. But under fire, they have to design, print, crate, and distribute hundreds of thousands—sometimes millions—of documents, as quickly as battle plans change.
The leaflets’ design is no reflection on their effectiveness. PSYOPs are credited with saving thousands of lives, and the graphic artist may take some comfort in knowing that effective design plays a small but integral part in non-combative war-making. As Paper Bullets demonstrated, leaflets are an effective tactic in every global conflict, their designs and distribution created in the highest-pressure circumstances, their graphic sophistication trumped by their need to win over hearts and minds—and to do so quickly. They are truly fighting words, an essential example of the pen being mightier than the sword.
Fig. 1 Leaflet produced by United States 1st Radio Broadcasting & Leaflet Group, 839th Army Unit, APO 500, 1953. Intended target audience were North Korean Peoples’ Army soldiers.
Front (translation from Korean): I died needlessly for the Communist boss, Kim Il Sung. Will that be your fate too?
Back (translation from Korean): The traitorous communist bosses have tricked you into a war of aggression. They have brought destruction to your country, suffering to your family and death to your comrades. Will they also bring needless death to you? Yes! – Unless you escape to the rear or to the protection of the UN.
Fig. 2 Leaflet produced by United States 1st Radio Broadcasting & Leaflet Group, 839th Army Unit, APO 500, 1953. Intended target audience were North Korean civilians.
Front (translation from Korean): WARNING!
Back (translation from Korean): Stay Away! Save your life! To destroy communism these military targets must be destroyed. Industrial Plant. Military Supply Dump. Military Vehicle. Troop Billet. Save your Life! Stay Away!
Fig. 3 Image of leaflets being distributed from the rear of US Air Force plane over Vietnam, ca. 1966. Courtesy US Air Force
Fig. 4 Front and back cover of leaflet produced by United States military. Intended target audience were United States Army soldiers. Intent was to instruct soldiers in the field on the philosophy and physical instructions on how to distribute and disseminate leaflets in the field.
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Fascinating article but I am a little surprised by the moral Colin draws: "the graphic artist may take some comfort in knowing that effective design plays a small but integral part in non-combative war-making." While it is true that PSYOPS may not actually kill anyone, to see these pamphlets whose purpose is often to induce paranoia and promote misinformation as some sort of moral victory for the craft of design is a bit naive. The torture conducted at Camp X-Ray and Abu Ghraib should serve as a reminder that you don't have to actually kill someone in order to inflict harm on them.
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Just wanted to add that some products produced by the 4th PSYOP Group may look "amateurish" only because they are trying to copy the style of the culture they are targeting. Take a look at Iraq's printed media and you will see some of the same attributes. Usually PSYOP products use drawings in lieu of text to avoid translation problems. In such cases thay use cartoons based on the same style as the host nation. An example of this is the surrender apeals for both gulf wars. The cartoons may look bad to western eyes but it is not targeted at us. Just a thought.
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Leaflets are but a small part of the effort that the soldiers and civilians of 4th PSYOP Group (Abn) research, test, analyse, edit, troubleshoot and lose sleep over in order to maintain information superiority. Not a single product is released that is not well thought-out and meticulously planned; rest assured - everything about a 4th PSYOP Group (Abn) product has a purpose.
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Leaflets to pursuad the enemy is one ting, but there are also scores of posters and leaflets used on the homefront to convince civilians the war is just and the enemy is evil. Just look at all the propoganda out of WWII and the Cold War.

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