From Voice ~ Topics: advice

Ask Doctor Design

Dear Dr. Design:
Is the word 'ideator' a term created by designers? I understand it's not an actual word, but it seems like many people understand the meaning behind it. I ask because I consider myself to be an ideator, and I can't think of a better term to describe myself than that. But if people do not know what it means, then I'm in trouble.
— Ideator

Dear Ideator:
I have always considered ideation a normal and healthy part of the design process, but many people don't know what it means, and even many people who are enthusiastic ideators prefer to do it in private. Some people may be put off, but if you're an ideator and proud of it, let the world know.

----------------

Dear Dr. Design:
We have been contacting by very large potential client. Evidently, they have a policy that all designers/vendors they work with carry insurance on their design work (i.e., liability or indemnity insurance). Has anyone ever had any experience with this, and if so, who would you recommend as an underwriter?
— Uninsured

Dear Un:
Although it isn't common, some clients do require their graphic designers to carry insurance such as general liability, auto and/or property damage, professional liability and workers compensation. Although bad graphic design generally doesn't hurt anyone, one can imagine hypothetical situations where a badly designed sign might fall on someone's head, or a badly designed ballot could accidentally cause the wrong guy to be elected president, say. Not all of this is insurable, but you should carry some. Talk to your accountant, or even whomever you get your car insurance from and ask for a recommendation.

----------------

Dear Dr. Design:

I have a dilemma in when to start charging for my work. I am a starter, and I've had my full time job while I concluded my education in design, job I still have, and none related to design; however, because of my knowledge, I've been asked to do a flyer here and there, PR materials, and several promotional brochures. I used these opportunities to get some experience. Now I have developed my skills a lot more. Should I charge for my work instead of doing it as a favor?
— Cheap Date

Dear Cheap:
Sometimes people come to my office and want to work for free, “just for the experience.” I tell them if they want to do volunteer work, they should go read to kids in the Children's Hospital. Graphic designers should get paid for what they do. You should start charging immediately, even if it's something modest like $15 per hour. You'll be surprised how quickly it will focus the minds of your clients. With the meter running, they'll make quicker decisions and generally treat you with a little more respect.

About the Author: Dr. Design is a kindly practitioner whose many years of experience make him uniquely qualified to offer advice to the confused, the desperate and the curious. His views do not necessarily represent those of AIGA.

  1. link to this comment by Shawn Mon Dec 10, 2007

    Hi, I was wondering if it was possible for someone to be able to combine Creative Problem Solving With new product developement? I don't want to become an engineer since, i don't build things. What i mean is that i feel i have alot of creative Ideas for new product development and wanted to find out how i can go about doing that? Is it possible for someone to combine creative problem solving with ideation?I'm asking this because i am creating my own degree program at my college. Please let me know.Thanks alot, Shawn!!

  2. link to this comment by Ethical Dilemma Fri May 09, 2008

    Dear Doctor,

    [Background] I am a young professional (one year out of school), and although I feel my design education was up to par, I didn't really come away with a strong sense of business. Despite this, I have been doing extensive research on the AIGA site and the Graphic Artists Guild Handbook, and feel that I have a better understanding of how to conduct business with a client.
    This brings me to now. I have this client who I have done very cheap work for in the past (my school days), and now that I have a more developed understanding of design business, I wish to draw a line between what was done before, and take on this new project (I am about to submit a proposal) with the highest degree of professionalism, and also fair compensation.
    To make things more complex, this client is also a close friend, and I know for a fact that their small business is not doing as well lately, and this upcoming promotional project is intended "jump-start" a new wind for my highly talented client.
    My question is, how do I handle the situation if my client says they can't afford to pay the proposed (legitimate) price for my work? I am already proposing the job at the lowest legitimate rate for creative services, and I don't want to burn any bridges. Is it okay to do further discounted work for a friend that needs help?
    This question arises a new question about creative control. I hear a lot of talk about creative control, and having more or less depending on what the client is paying. But what I don't hear a lot of talk about is, what is creative control, and how does it affect the interactions with the client?

    Please help!

Add a Comment

AIGA encourages thoughtful, responsible discourse. Please add comments judiciously, and refrain from maligning any individual, institution or body of work.