Monthly news and updates for AIGA members
June/July 2002

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Contents
News and information

  Register yourself and a client for the "Gain" conference
  Chapter leadership developing new vision for AIGA
  Protecting your intellectual property rights
  New health insurance options for AIGA members
  Seeking books by and about members for AIGA library
  Design alert: Americans wary of corporate information
  Deborah Sussman reflects on AIGA
  Top line results of 2002 member survey
www.aiga.org
  New topics available on AIGA Design Forum
  New calendar launched-the best way to keep informed!
  Fifth issue of Loop now online
  Tools to manage your relationship with AIGA
Coming soon
  "Grow: AIGA Professional Development Seminar Series"
  Interaction Only Conference, November 1-3

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News and information
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Register yourself and a client for the "Gain" conference
For the first time, AIGA offers a deep discount to encourage you to bring one or more clients to the biennial business and design conference. Register yourself on the web (for $550) and pay only $250 for each client you register.

The best time to get a jump on your competition is when the economy is growing slowly and confidence is uncertain. The theme of "Gain" will be "Beyond branding," the question on everyone's minds as we anticipate the building of momentum within the economy.

At "Gain," designers, strategists and clients will explore what new dimensions will be required of brand design assignments in the immediate future, based on what has been learned by the most effective practitioners and clients over the past several years. The timing could not be more perfect--it should come just as companies are beginning to plan for renewed consumer demand. Are you ready?

Gain: AIGA National Business and Design Conference 2002, October 25-27, 2002, Minneapolis

To register yourself (for $550) and your client (for $250), visit the "Gain" conference site today!

Chapter leadership developing new vision for AIGA
The annual AIGA Leadership Retreat was held in Seattle, June 27-29. This meeting of representatives of the boards of each of our chapters and communities focused on "Enhancing the AIGA Experience;" traditionally it helps chapters strengthen their ability to serve members.

AIGA national president Clement Mok introduced a vision for the future that responds to both the challenges of the profession and the need to communicate the value of design to business more effectively. The way to gain a more respected role in the client relationship will be to reposition AIGA and its messages toward promoting the value of designing, as a problem solving process, rather than designers or design artifacts. If we can articulate a process that is valuable to solving difficult problems, and requires a designer, it will allow us all to promote a message to business without worrying about the type of designer we are or the nature of the artifacts we produce.

As the ideas are refined with chapter leaders, we will share them with members and begin to propose activities for AIGA that can advance this vision. This direction responds directly to what we have heard in our recent member survey (see story below) and what we see around us, with the increasing crossing over of designers from one discipline to another.

Protecting your intellectual property rights
Expanding on the level of support for designers' practices, AIGA has retained special counsel to assist members with initial advice on copyright or intellectual property issues. Beginning July 1, Frank J. Martinez will serve as our special counsel on copyright and fair use issues. Frank has considerable experience in copyright, trademark and patent law; he was responsible for typeface design issues at the U.S. Patent Office; has worked with design firms and typeface designers; and teaches in the graduate program at SVA in New York.

Frank will be available to you--as a benefit of membership--for an initial assessment of your legal rights and options. He has a reputation for reasonableness, integrity and clear legal business advice. After his initial suggestions, you may decide to retain an attorney to pursue your options.

Contact Frank by sending e-mail to copyright@aiga.org.

New health insurance options for AIGA members
AIGA recognizes that many members are interested in obtaining health insurance as a benefit of affiliating with their professional association.

Because insurance regulations vary from state to state, it is difficult to find a broker that operates in every state. Furthermore, even though AIGA is the largest graphic design organization, our 16,000 members do not give us enough leverage to negotiate discounts because the number of interested members in any single state is not sufficiently large for preferential rates. We can't guarantee the cheapest rates; we simply provide a place for you to go to try to find a plan that meets your needs.

As of July 2002, we are pleased to announce that we have entered into an agreement with an online broker for group and individual health insurance, with offerings in most states.

While this option does not offer discounts based on AIGA membership, it does offer a way for members to compare and contrast carriers that offer insurance in their state and to find the best rates to meet their circumstances. This is an online offering, but at any point in the process, members can call an 800 number to help determine their best options. Click here for more information.

At the same time, AIGA will continue its long-time relationship with TEIGIT, a New York-based nonprofit broker. AIGA members in downstate New York, New Jersey, Connecticut, California, Chicago, Atlanta and southern Florida may contact TEIGIT for applicable rates. Call 800 342 9287 (in New York, 212 758 5675).

Seeking books by and about members for AIGA library
AIGA's library is an eclectic collection of books on design printed since the 1920s. We have neither a budget nor a systematic program to add to it each year. In order to give it focus and meaning, we would like to develop it as a library that represents our members.

We welcome contributions of books by you, as a member, or about you. This should not include your own promotional materials that have not been published or general compendiums that make reference to your work. It should only include published works. We hope, however, that the library will become a clear statement about design as it is practiced in the U.S. today (and well into the future).

Contact Ellie Hutton (ellie_hutton@aiga.org) or send contributions to Member Library, AIGA, 164 Fifth Avenue, New York, NY 10010.

Design alert: Americans wary of corporate information
The resilient public mood following September 11 has been dissipated by eroding faith in business and governmental institutions, leaving Americans wary of corporate information involving their investments.

A WSJ/NBC poll reported in the Wall Street Journal on June 13 reveals that 57 percent of Americans say they don't trust corporate executives or brokerage firms to give them honest information. "The public has come to a single point of view" across a broad array of American institutions, says pollster Peter Hart, "You haven't leveled with us, and you aren't dealing fairly with us."

This becomes an important argument on the value of good information design. The public is not looking for persuasive sales arguments that might be provided by advertising firms; they are looking for clear, responsible and accurate information from business institutions. Making the complex clear is the distinct competitive advantage of graphic designers.

Deborah Sussman reflects on AIGA
This spring, the AIGA Los Angeles chapter recognized Deborah Sussman as an AIGA Fellow. Sussman is one of the towering figures in raising the quality, reach and popular understanding of design. The award ceremony provided Deborah with an opportunity to reminisce and comment on AIGA, her experience with AIGA and the profession.

Her remarks, addressing the evolution of AIGA, are included in full on the AIGA website.

"When I was very young, there was a small place, a rather colorless, almost domestic set of rooms, on an undistinguished stretch of Third Avenue in Manhattan, called AIGA.

It was upstairs, and had a quiet little sign at the door. There were books and publications that you could quench your design thirst with. There was a caring director, maybe a couple of helpers, and a certain warmth and intimacy that graphic designers felt attracted to."

Read the rest of Deborah's remarks

Top line results of 2002 member survey
The 2002 member survey was conducted in the spring 2002 and drew 3,213 responses. While we use the detailed information to refine our service offerings, a few highlights are useful here.

Member loyalty: 77 percent of the respondents placed themselves at 7 or higher in a ten-point range on the certainty of renewing.

Characterization of AIGA. Members strongly affirmed AIGA. The following shows the percentage of respondents who agreed with the following statements:

  AIGA keeps me aware of important issues  81%
  AIGA is keeping pace with changes in the profession  76
  AIGA increases respect for design  76
  AIGA increases understanding of design  75
  AIGA represents my point of view on most of its positions and activities  72
  AIGA boards represent my interests effectively  68
  AIGA membership is a good value for the price  63

Most significant issues for designers to address
There is a clear consensus that designers--and by extension, AIGA--should focus on educating business about the value of design. The following shows the proportion of members who identified each issue as one of the top three to be addressed:

  Educate business about the value of design  74%
  Educate the public about the value of design  44
  Advocate professional ethics and standards  37
  Publicize examples of effective design  28
  Advocate educational standards for design programs  28
  Support members in the management of their practice  24
  Education government about the value of design  21


Use of the website. Although the website is given high marks in the values of membership, it is still underutilized by our members. Only one in four visit it once a week or more frequently; 75 percent visit it once a month or more frequently. Ninety-three percent of the membership does use the website to obtain information of various types (most frequently about events, even before our new dynamic calendar) and three-quarters use it for transactions.

Many members cite their interest in receiving information as a compelling advantage of membership; members receive the fullest value for their membership by taking advantage of the website, as some services are delivered only electronically, including Communiqué. It continues to be a challenge to educate members that they cannot gain access to the amazing amount of information that is available to them simply by waiting by their mailbox.

Importance of AIGA programs. The following reflect the percentage of respondents who rated each of the following activities as important benefits of membership (listing only those that had a consensus of two-thirds of the membership):

  AIGA's public relations activities that promote the value of design   86%
  AIGA's support of activities to develop standards  81
  Local AIGA speaker presentations, one day seminars, workshops  81
  AIGA mailings about upcoming events  78
  AIGA website  76
  AIGA Design Business and Ethics series  74
  AIGA|Aquent Survey of Design Salaries  73
  365: AIGA Year in Design  72
  Opportunity to network with colleagues through chapter activities  71
  Opportunity to participate in a community of practitioners  71
  AIGA's legislative, regulatory and public policy efforts  67

In looking at the responses in a slightly different perspective, if you consider broad categories of benefits, the number of members who ranked these categories as important were:

 Information and communication  91%
 Advocacy and raising public awareness  91
 Professional growth  88
 Conferences and events  87
 Community  81
 Publications  79

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New topics available on AIGA Design Forum
Moderator Sam Shelton gets in your business with his new topic devoted to running a small design firm. Whether you are trying to expand your practice or just starting out, the professional practices topic will provide you with valuable resources from leading experts including David Baker, Colin Forbes and Shel Perkins. Have a specific question? Post it to the discussion board and take advantage of the collective experience of the AIGA community. You can also weigh in on grub or ethics when you take the spec work challenge.

The information design topic, moderated by Terry Irwin, defines the art and science of making the complex clear. Articles by Erik Spiekermann and Nigel Holmes discuss the ins and outs of successful communication in diverse formats while Irwin herself maps the controversy that surrounds this area of practice. Don't wait for a divine sign, check out this amazing resource today.

Don't forget that Christoph Niemann's illustration topic continues to draw valuable insights from top editors.

New calendar launched-the best way to keep informed!
In late June, a new version of the AIGA online calendar was launched, designed by Decker Design of New York. The new interface should make it easier for people to see at a glance the wide variety of events and programs AIGA is offering across the country in a given date range. Visitors can select a date range, a chapter and now can search on event names, which wasn't possible in the previous incarnation of the calendar. For the first time, we are able to show the full AIGA experience.

Fifth issue of Loop now online
What does it take to design successful curricula for interaction and experience design? The newest issue of Loop takes an extensive view of curriculum profiles.

Brenda Laurel describes the redesign of Art Center's Media Design Graduate Program with the goal of preparing graduate students to become masters at deploying appropriate types of media in a transmedia world. Tracing its roots from Laszlo Maholy-Nagy, IIT's Institute of Design now has a threefold mission: building design knowledge, extending, sharing and transferring methods and preparing new professionals to meet the opportunities of a rapidly changing world.

Read these profiles and others at loop.aiga.org

Tools to manage your relationship with AIGA
Did you know you can use your AIGA login ID and password to:

· Update your contact information (www.aiga.org/profile)
· Request a new membership card [new!]
· Change your login ID and password
· Customize your profile for listing in the online Designer Directory
· Register for conferences and events
· Contribute to Design Forum
· Review e-newsletter archives (Communiqué, AIGA Design:Business)
· Renew your membership
· Post your resume on Design Jobs
· Review full results of 2002 salary survey

Don't know your login information? Use the "send me my login information" link to receive your login ID and password by e-mail.

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Grow: AIGA Professional Practice Seminar Series
AIGA, in partnership with chapters across the U.S., will host a series of "Grow" seminars with David C. Baker from ReCourses, Inc. Each half-day session--specifically tailored for design managers, studio principals, senior designers, art directors and business development people--will be four hours long and will feature topics to help grow your design business responsibly.

Topics include: Taking Care of Clients; Positioning and Marketing Your Services; Being a Good Manager; and Monitoring and Benchmarking Your Practice. Attendance is limited to just 40 attendees per session.

September 27­28, 2002 - Los Angeles
December 6­7, 2002 - New York

For more information and to register, visit www.aiga.org/grow

Interaction Only Conference, November 1-3, 2002
AIGA Miami and AIGA Experience Design present the Interaction Only [IO] Conference, November 1-3, 2002. The conference will focus on the opportunities, issues and techniques facing designers from diverse backgrounds who identity with the goals of AIGA Experience Design-to build an interdisciplinary community of professionals who design for a world in which experiences are increasingly digital and connected.

The IO Conference offers a range of experiences for professionals looking to expand their skills into new areas, be inspired by some of the possibilities opening up today and meet fellow designers interested in shaping the future of design. While the conference is informed by internet and new media design, it also offers perspective from a variety of established disciplines that apply to all designers practicing today.

Collaboratively programmed by the national AIGA Experience Design steering committee and AIGA Miami, this two-day conference includes vision and methodology speakers and tools clinics--plus a special day of participatory technique workshops.

Visit www.ioconference.com for more information

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About Communiqué
This newsletter is e-mailed monthly to AIGA members; past issues are archived on the AIGA website. To unsubscribe, update your profile or send e-mail to communique@aiga.org with "unsubscribe" in the subject line. To review our privacy policy, go to http://www.aiga.org/privacy
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